Copier Repair Specialists, Inc started in 1980 in Lewisville, Texas servicing copy machines. Thirty-six years later, we are a recognized leader in office machine repair, offering award-winning customer service that has helped us grow to 5 offices throughout the Lone Star State. We are the largest and oldest privately owned independent service organization for office machine repair in the Dallas - Fort Worth area, and one of America's largest retailers of replacement office machine parts through our parts website - WholesaleCopierParts.com. Yet our focus remains local.
We are a company with deep roots in the DFW area, employing 50+ hard-working men and women. Our local focus extends beyond the corporate hallways. We are dedicated to supporting the communities in which we operate, including philanthropic efforts to support academics, athletics and veterans programs, specifically Wounded Warrior Project and various service dog organizations.
Our Core Values:
CRS, Inc is dedicated to the belief that a team of individuals who constantly challenge each other will develop the skills and manpower necessary to solve any problem, whether it’s for the customer, the company, or the community.
At Copier Repair Specialists, our motto is: “Problem solved.” That means providing solutions for our customers that are fast and efficient. The result: a highly productive office that is free to thrive, whether it’s a one-man shop that wants basic copying and printing or a Fortune 500 company concerned with total office productivity and custom document solutions.
Helping our customers improve workflow is just the first rung on the ladder. We partner each client with one dedicated technician who will be there each step of the way, from the customer's first contact with our company to continued support. We believe in the adage, “An ounce of prevention is worth a pound of cure.”
A close partnership with the customer helps us prevent problems before they can interrupt workflow. We house a huge inventory of parts and supplies in each of our locations, and our online system allows clients to order parts and supplies from anywhere, anytime.
Our highly trained technicians provide fast, professional service with every call. Our customer's satisfaction is our top priorty.
Environmental Impact Initiatives
At CRS, Inc we believe in the triple bottom line: profit, people, and planet. We make efforts to recycle unwanted machines, toners, and cardboard, and to educate our customers about energy-saving practices. We know sustainability is a top priority for our customers, so as part of our service we offer our customers environmentally friendly products and practices to reduce their carbon footprint, including remanufactured comsumables and parts assemblies.